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Associate Director, Web & E-Communications

Please see Special Instructions for more details.

Bentley University requires reference checks and may conduct other pre-employment screening.

Posting Details

Position Information

Position Title Associate Director, Web & E-Communications
Department Advancement Communication
Employment Type Staff
Summary of the Position

The Advancement Communications Office, part of the University Advancement (UA) Division at Bentley University, seeks an Associate Director of Web and E-Communications to join a five-person team that serves the division’s engagement and fundraising efforts. This person will play a critical role in the management and delivery of e-communications and web development/maintenance, and will oversee the integration of several platforms used in UA.

Essential Functions

• Serve as the super user and staff trainer for iModules, encompassing:
o Maintain master broadcast email calendar
o Oversee email marketing campaigns
o Design and build giving forms and crowdfunding webpages and forms
o Build registration forms and serve as key liaison for complex forms build by third parties
• Develop and maintain metrics, including updating a dashboard bi-weekly
• Serve as liaison for platform development and integration through UA
• Build, edit and maintain web pages in Drupal, oversee maintenance of hybrid site
• Provide client support, training and user relations to internal clients
• Serve as key contact with Marketing Communications Web Team

Minimum Qualifications (Education and Experience Requirements)

• Bachelor’s degree required
• 5+ years of relevant work experience. Experience in higher ed or a fundraising environment preferred
• Proven time management and client relations experience, ability to translate client needs into executable web designs and e-communication tools
• Must be able to handle multiple projects in a high-volume environment
• Ability to project manage multiple assignments concurrently
• Detail oriented, with strong written and oral communications skills
• Proficiency with Excel, CSS, Drupal/CMS, PhotoShop, and HTML preferred

Preferred Qualifications

Experience guiding complex, multi-platform design and technology projects helpful.

Strong project, time and client-relations management skills.

Ability to anticipate, adapt and respond to evolving needs of department clients.

Demonstrated ability to collaborate with content developer(s) to create effective, compelling communications.

Physical Demands

Most of the day is spent sitting/standing at a computer.

Posting Detail Information

Posting Number FY181P2584
Open Date
Close Date
Open Until Filled
Special Instructions to Applicants

Bentley University requires reference checks and may conduct other pre-employment screening.

Diversity Statement

Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.

We strive to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you possess a minimum of a bachelor's degree?
    • Yes
    • No
  2. * Do you possess a minimum of 5 years of relevant experience?
    • Yes
    • No

Documents Needed To Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents